Shipping policy

Shipping Policy

MMD Store Pakistan delivers fashion products to serviceable locations across Pakistan.

1. Delivery Coverage

We deliver to locations covered by our courier partners. Availability may vary by destination.

2. Order Processing

Orders are processed after the required details have been received and any necessary order confirmation has been completed.

Processing may take longer during public holidays, promotional campaigns, peak shopping periods, or stock-related delays.

3. Estimated Delivery Time

Our estimated delivery time is 3–5 working days after dispatch or order processing, as communicated at checkout or during order confirmation.

Delivery times are estimates and may vary due to destination, courier operations, weather, public holidays, or other circumstances beyond our reasonable control. If a significant delay occurs, please contact our support team.

4. Shipping Charges

Shipping charges are payable by the customer and will be displayed at checkout or communicated before order confirmation.

Any promotional free-shipping offer will apply only when its stated conditions are met.

5. Payment Methods

Depending on availability at checkout, we accept:

Cash on Delivery.
Bank transfer.
Debit and credit cards.
Supported mobile wallets.

Online payments are subject to the applicable payment provider's requirements. Bank transfers may require payment verification before dispatch.

6. Order Confirmation

We may contact customers to verify order details before dispatch. Orders that cannot be verified may be delayed or cancelled where appropriate.

7. Tracking and Delivery Issues

Where tracking is available, tracking details will be shared after dispatch.

If your order is delayed, marked as delivered but not received, or returned to the sender, contact us with your order number so we can investigate with the courier.

8. Incorrect Addresses and Failed Deliveries

Customers should provide an accurate address and reachable phone number. Incorrect information or repeated unsuccessful delivery attempts may result in delays or additional courier charges, where applicable and communicated.